Customer Relations Representative - State Farm Agent Team Member
Full Time • Miami - FL
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I have been an agent for four years, and prior to that, I spent nine and a half years at Enterprise Rent-A-Car, working my way from Management Trainee to Branch Manager at the Ft. Lauderdale Airport. I played Division I baseball at the College of Charleston in South Carolina, and last month I married my wife, Nathia. Outside of work, I stay active by supporting several softball and little league baseball teams in the community. Our agency is built on a friendly, laidback, and family-oriented culture where hard work is recognized and teamwork drives success. We currently have five team members—three in sales and two in service—and we strive to foster an environment that promotes positivity, growth, and achievement both professionally and personally. We are looking for motivated, positive, and hardworking individuals who want to grow while making a meaningful impact on themselves, our team, and the community we serve.
ROLE DESCRIPTION:
I have been an agent for four years, and prior to that, I spent nine and a half years at Enterprise Rent-A-Car, working my way from Management Trainee to Branch Manager at the Ft. Lauderdale Airport. I played Division I baseball at the College of Charleston in South Carolina, and last month I married my wife, Nathia. Outside of work, I stay active by supporting several softball and little league baseball teams in the community. Our agency is built on a friendly, laidback, and family-oriented culture where hard work is recognized and teamwork drives success. We currently have five team members—three in sales and two in service—and we strive to foster an environment that promotes positivity, growth, and achievement both professionally and personally. We are looking for motivated, positive, and hardworking individuals who want to grow while making a meaningful impact on themselves, our team, and the community we serve.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jesse Mesa - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $40,000.00 - $70,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Miami, FL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none